Olot City Council in Girona has published comprehensive details on its personal data processing practices and the rights available to residents. This move aims to give people quick and easy access to information, allowing them to control their personal data effectively, according to the council.

The council, located at Carrer Passeig Bisbe Guillamet, 10, 17800 Olot, acts as the data controller. Residents can contact the council via telephone at 972 279100 or email at [email protected]. A dedicated Data Protection Officer (DPO) oversees the council's compliance with data protection regulations.

Residents can reach the DPO by emailing [email protected], writing to Passeig Bisbe Guillamet, 10, 17800 Olot, or calling 972 27 91 18. The council's electronic headquarters at www.olot.cat also provides a channel for contact.

How Olot Council Uses Your Data

Data supplied to Olot City Council through various means, such as contact forms, surveys, or other procedures, is collected in line with current data protection legislation. The sole purpose of this collection is to deliver the services requested by the user, officials said.

Each collection method provides detailed information about the purpose of data processing, which only occurs if the user has authorised it. The council processes only the data provided for the specific, authorised purpose. Third parties do not process this data, and it is not transferred to third parties unless explicitly authorised by the user.

The legal basis for processing data stems from the council's inherent powers and its obligation to provide requested services. The council confirmed that no automated decisions are made based on user data. Users provide their data voluntarily and are informed about its use and processing. All information provided must be truthful, and users are solely responsible for any false or inaccurate statements and the harm they may cause the council or others. The council reserves the right to exclude users who provide false data from its services.

Your Rights Regarding Personal Data

Residents can request and obtain information at any time about how and why their data is being processed. These rights include:

  • Access to data: Requesting what data the council holds and how it is used. This information can also be provided to transfer to another company.
  • Rectification of data: Requesting the modification or correction of inaccurate data.
  • Deletion of data: Requesting that data be removed and not processed, except where legal retention is required. This is also known as the 'right to be forgotten'.
  • Limitation of processing: Requesting that data be stored only for legal necessities.
  • Objection to processing: Requesting that specific uses of data do not occur.
  • Data portability: Requesting data in a compatible format for transfer to a third party offering a service.

To exercise these rights, residents must submit a written request, specifying the right they wish to exercise (Access, Rectification, Deletion, Opposition, or Data Portability), along with a copy of their DNI. This can be done in person or by post to the Citizen Attention Office at Passeig Ramon Guillamet, 10, 17800 Olot (Girona), or through a generic application via the Electronic Headquarters.

Additional Information and Complaints

For more information on the personal data processing carried out by Olot City Council, residents can contact the Data Protection Officer via email at [email protected] or by postal mail to the attention of the Data Protection Officer at Passeig Ramon Guillamet, 10, 17800 Olot (Girona). A generic application through the Electronic Headquarters is also an option.

The Catalan Data Protection Authority (www.apdcat.cat) is the supervisory body responsible for ensuring compliance with data protection legislation within the Catalan Public Administration. If residents believe Olot City Council has breached any established regulations, they can file a complaint with this authority.

When data is made public and must be deleted, the council must take reasonable steps to inform other parties processing that data about the deletion. The council must also communicate the deletion to each recipient, unless it is impossible or requires disproportionate effort. If requested by the individual, the council must identify these recipients.

Exceptions to the right of deletion include the exercise of freedom of expression and information, compliance with a legal obligation, archiving for public interest, scientific or historical research, statistical purposes, or the formulation, exercise, or defence of legal claims.

Limitation of processing means that, at the request of the individual, their personal data will no longer be consultable. During this limitation, the council can only process the affected data for storage, unless specific conditions apply. The council must communicate any limitation to each recipient of the data, unless impossible or disproportionate. If requested, the council must identify these recipients.

Individuals also have the right to receive their personal data, provided to a data controller, in a structured, commonly used, and machine-readable format, and to transmit it to another controller, provided certain requirements are met.