Corrections Policy
We want to publish accurate, fair, neutral journalism. Where we get something wrong, we correct it.
How to flag an error
Email [email protected] with:
- The URL of the article in question
- A short description of the error
- A link or document that supports the correction (if available)
Or use our Contact page.
Our commitment
- We acknowledge correction requests within 24 hours (working days).
- We assess and respond within 48 hours.
- If a correction is required, we update the article within 24 hours of confirming the error and add a "Corrections" note at the bottom of the article describing what changed and when.
- For material factual errors, we revise the headline and standfirst as well as the body, and re-publish so the change is reflected in feeds.
- For substantive errors that may have caused harm, we issue a follow-up correction notice on the homepage.
What we don't do
- We do not silently edit articles after publication. Every correction is visible.
- We do not pull an article from the public web without leaving a redirect or a notice in its place.
- We do not delete reader correction requests.
If you are unhappy with how we have handled a correction request, escalate to [email protected].